Terms & Conditions

Ordering from Wessex Pantry

Once you have selected your pies, entered your name, address, contact and delivery details and pressed the “Confirm” button your order will be sent to Wessex Pantry. You will then be taken to a secure PayPal page to make payment. We will only process your order once confirmation of payment is received.

Prices

Prices shown on the website will be honoured for a period of 14 days.

Payment

Your online payments are handled via the secure PayPal processing system. You may pay by credit card, debit card or via a PayPal account if you have one. At no point are your credit/debit card details passed to Wessex Pantry.

Delivery

Via next day courier service, because of the nature of these products you should ensure that you are able to receive the delivery or inform us of a suitable place where the parcel can be left securely.

Delivery Charges

Delivery Charges – flat rate of £8.50 plus VAT

Returns Policy

Returns policy – inform us immediately by telephone or email when we can discuss and resolve any issues.

Your rights to return faulty goods are protected under the EU Distance Selling Directive but please note that the right to cancel your order does not apply to the supply of perishable goods.